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Personal Identification Information: Name, phone number, and email address
Shipping & Billing Information: Delivery address, state, and pin code
Payment Information: Transaction details processed securely through third-party payment gateways (we do not store card or bank details)
Order Details: Koi species, quantity, and related notes for packing or transport
Processing and fulfilling koi orders
Arranging safe and compliant transport of koi via train or air freight
Providing shipment updates and customer support
Managing records for taxation, accounting, or legal compliance
Improving our website and customer experience
We do not use your data for unsolicited marketing or share it with third parties for advertising purposes.
Consent: You voluntarily provide your information for placing an order or requesting a service.
Legal Obligation: Where we are required to retain records or disclose data for compliance with Indian laws.
Legitimate Interest: Ensuring smooth operations and fulfillment of customer orders.
Transport and logistics partners (train or air freight providers) to ensure successful koi delivery.
Payment gateways for secure payment processing.
Government authorities, when required by applicable law or regulation.
All third parties are obligated to handle your data responsibly and use it only for the specific purpose shared.
Right to Correction: Request correction or updating of inaccurate information.
Right to Erasure: Request deletion of your data after order completion, subject to legal retention requirements.
Right to Grievance Redressal: File a complaint with our designated Grievance Officer if you believe your data has been mishandled.
To exercise these rights, contact us using the details below.
Ochiba Koi Studio
Email: ochibaconsultancy@gmail.com
Phone: 917 527 0463
Address: Ochiba Koi Studio, Pandavdand Road, Loni Khalbor, Pune
